Is Your jewellery handmade?
Yes, all of my jewellery is handmade by me, Rhi, at my home studio in Swansea, South Wales.
Lima Lima proudly supports British industry and I work alongside several UK based craftsmen for processes such as casting, gold plating and fibre laser cutting.
How long will I have to wait before my order is shipped?
Most items are now ready to ship, meaning they will be dispatched within 3-5 working days.
Other items which are size specific have a two week lead time. Please check the product description for lead times.
PLEASE NOTE – if you order an item which is ready to ship along with an item which has a lead time of 2 weeks the order will be sent in 2 weeks. You can split the order if you’d like the ready to ship item sent sooner by ordering seperately.
When will an item be back in stock?
As a small business my stock levels are fairly low but I replenish stock every week topping up what has been sold. If the item is currently out of stock you can sign up to stock alerts so you’ll be the first to hear when the item is back available!
How much is delivery?
All orders are tracked and are charged as follows:
- Free postage when you spend £60
- Orders Under £60 | Royal Mail Tracked 48 ( please allow 2-3 days for delivery) | £4.99
Details of International Postage can be found here
How do I work out my ring size?
Please head to our size guide for information on working out your ring / bangle size.
Where is my item?
All UK parcels are sent via Royal Mail tracked 48, meaning you will receive a text message once the order is dispatched with your tracking info. You can head to the Royal Mail website and input your number to track your order.
International orders are also tracked.
Can I exchange an item?
I do not offer exchange on earrings for hygiene reasons, but if you’d like to exchange any other item for whatever reason, you may do so within 30 days of receiving your piece of jewellery. All pieces must be returned in perfect condition, unworn and in original packaging before an exchange can be given. Shipping costs back to me will be at your own cost.
What are your ‘Waste Not’ Sales?
I frequently hold sales where all pieces are 100% handcrafted using my scrap and offcuts. This gives me the opportunity to create completely new and unique designs repurposed from waste material, and at a lower cost that my main collection. In the past, these sales would take place on my Instagram account, but all future sales will now happen via my website, where all pieces available will be released on a given day and time and are sold on a first come first served basis. For details of the next sale please sign up to my newsletter or follow me on Instagram.